Data Acquisition Support
E-mail Grant Data Acquistion Support
This site is designed to hold all current product information and support materials. These have been produced to assist our customers with the installation, configuration and deployment of their Squirrel data logging applications. The site includes downloadable information covering the following topics:
All Squirrel data loggers manufactured by Grant Instruments Ltd are checked for accuracy using equipment with calibrations traceable to UK National Standards. Grant also provides an additional calibration service, with traceable certification, at extra cost. This service is carried out by an independent calibration laboratory certified by the British National Measurement Accreditation Service (NAMAS).
Please contact us for further information on +44 (0) 1763 260 811
All Squirrel data loggers are warranted against faulty materials and workmanship for three years. For repairs carried out inside this warranty period, no charge is made for labour, materials or return carriage.
In the event that repairs are required, they are normally carried out within 5 working days of receipt at our UK factory. All warranty repairs require a Return Materials Authorisation document (RMA) to be issued before works can begin.
Please call +44 (0) 1763 260 811 for the RMA to be logged and issued.
Both Grant Instruments Ltd and its appointed distributors provide technical assistance over the phone and via e-mail to support customer needs.
This support is offered for both the operation and configuration of the data loggers and associated software as well as application specific advice.